PRIVACY POLICY

Who We Are

Our website address is: 1stcalldfw.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

E-Commerce

Our e-commerce site will save your name, email, phone, business name, billing address and shipping address on checkout. We are obliged to keep this information for administrative and legal reasons.

Our e-commerce website processes credit card payments via Authorize.net. We do not save credit card information on our website. If you wish to view their privacy policy, click here.

Analytics

We use cookies from third-parties such as Google for analytical reasons. These cookies allow us to analyze user activity to improve the site. Some data it includes, but is not limited to, is time of visit, time spent on the webpage, pages visited, the referring website details, the type of web browser, type of operating system, your network location, and IP address.

Google prohibits the collection of personally identifiable information such as names, email addresses, or billing information. They do not collect this information.

If you wish to opt-out of Google Analytics, we recommend installing this Browser Add-on, direct from Google.

Who we share your data with

You data is not shared with anyone, nor is your data sold to anyone. Any data we retain from our e-commerce shop is only kept for accounting and office records. If you wish to clear your cookies on your local browser, feel free to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

QUESTIONS ABOUT OUR PRIVACY POLICY?

COVID-19 Update for 1st Call DFW

As of June 24th, 2020, we are still exercising precautions, but we are open our normal hours Monday thru Friday from 8am – 6pm.

We are sanitizing any vehicles and repairs we come into contact with for your safety.